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My Cigna – 10 things that you never expect on

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what exactly my Cigna is!?

My Cigna is an American worldwide health services organization based in Bloomfield, Connecticut. Its insurance subsidiaries are major providers of medical, dental, disability,

life, and accident insurance and related products and services, the bulk of which are offered through employers and other groups (e.g. governmental and non-governmental organizations, unions, and associations). Cigna is incorporated in Connecticut.

Cigna offers Medicare and Medicaid products and health, life, and accident insurance coverages primarily to individuals within the U.S. and selected international markets. 

additionally, to its ongoing operations described above, Cigna also has certain run-off operations, including a Run-off Reinsurance segment.

within the Phoenix metropolitan area,

Cigna runs a full-service staff-model HMO (health maintenance organization) with satellite clinics throughout the region, referred to as the Cigna Medical Group.

Cigna Global Health Benefits also operates under the Cigna Corporation.

Cigna’s motto is ‘Together, all the way.” the corporate ranked No. 13 within the 2020 Fortune 500 list of the most important us corporations by total revenue.

On March 7, 2018, it had been announced that Cigna would buy Express Scripts during a $67 billion deal, and on August 24, 2018, the shareholders of Cigna and Express Scripts approved the deal

History of my Cigna

Cigna was formed by the 1982 merger of the Connecticut General life assurance Company (CG) and INA Corporation (the parent corporation of insurance firm of North America, 

the primary stock insurance firm in America). the corporate name, Cigna, maybe a mixture of letters from the merging companies, CG and INA.

insurance firm of North America was formed in 1792 and maybe a corporate ancestor of Cigna. The CG was created in 1865 by a legislative act of the Governor of Connecticut.

In October 1871, the good Chicago Fire burned for 2 days, destroyed 2,000 acres, and left 100,000 people in Illinois homeless. INA paid $650,000, one among only 51 insurance companies (out of a complete of 202) to pay claims fully.

Before selling its domestic and international property and casualty business to the Bermuda-based ACE insurance firm within the late 1990s, Cigna was among the businesses with an outsized international network like those of AIG, Allianz, and Zurich.

The strategy behind the sale was to consider core business. ACE – at that point a key player at the Bermuda and Lloyds insurance market – on the opposite hand was interested in expanding the international network within the traditional insurance market. Read more about my Cigna

Cigna sold the bulk of its life assurance operations to Lincoln National Corporation in 1997. Cigna now operates in 30 countries, has approximately 35,800 employees, and manages around US$53.734 billion in assets.

In 2002, it had been alleged in violation of the Securities Exchange Act for earnings manipulation. Its common shares price plummeted significantly as a result.

In October 2011, Cigna agreed to shop for HealthSpring Inc. for $3.8 billion to jump-start its business selling Medicare plans from 46,000 Medicare Advantage members to almost 400,000 Medicare Advantage members.

The payment would come from a problem of the latest equity to hide about 20 percent of the worth, with the remainder funded by extra money and debt.

In June 2015, U.S. health insurer Anthem Inc. announced a suggestion to accumulate Cigna for quite $47 billion in cash and stock. Anthem confirmed it had reached a deal to shop for Cigna on July 24, 2015.

On July 21, 2016, the US Department of Justice filed an antitrust suit to dam the proposed merger, and a neighborhood Court ruling on February 8, 2017, blocked the merger on anti-competitive grounds.

That month, Cigna Corp. called off its $48 billion acquisition agreement with Anthem Inc., with Anthem stating it might “continue to enforce its rights under the acquisition agreement and remains committed to closing the transaction.”

In June 2020, Cigna formed a strategic alliance with Priority Health to form comprehensive health care coverage cheaper and accessible to Michigan employers and customers.

In October 2020, it had been announced that Cigna and Envision Healthcare had renewed their agreement to incorporate Envision’s clinicians as in-network providers for Cigna’s members.

apps For my Cigna

My Cigna app gives you a replacement and improved thanks to easily access your important health information. you want to be a Cigna customer to use the secure my Cigna mobile app. Features available are supported by the coverage you’ve got with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• look for a doctor, dentist, pharmacy, or health care facility, from Cigna’s national network and compare quality-of-care ratings and costs

• View and search recent and past claims

Account Balances
• Access and consider health fund balances

• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just an insurance company, Cigna may be a global health service company–dedicated to helping the people we serve improve their health, well-being, and sense of security.

We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients, and partners.


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Products and services

CGHB global health plans typically include medical, dental, behavioral, and disability, also as business travel and life components. Expatriates are defined as employees of multinational companies working outside their home country on short,

and long-term international assignments.CGHB maintains its own, in-house international claims platform, and offers a network of physicians and hospitals for its members (including 550,000 within the U.S. and quite 141,000 outside the U.S.).


In December 2007, Cigna was criticized after the corporate refused to buy a liver transplant of a California teenage girl, Nataline Sarkisyan, justifying their refusal to pay by claiming that the procedure was experimental, 

albeit there was a liver ready and waiting to be transplanted and doctors estimated she had a 65% chance of surviving a minimum of six months. In response to many protests and public scrutiny, Cigna reversed its decision, though Ms. Sarkisyan died awaiting the transplant.

Cigna notes that it had no financial stake within the decision to authorize the transplant because it merely administers the insurance plan of Mr.

Sarkisyan’s employer and wouldn’t bear the value of any operation. However, Cigna offered to buy the transplant itself when it made the exception to the policy.

Even though liver transplants are performed since 1963 and are a well-accepted treatment option for end-stage disease and acute liver failure,

Cigna defended its actions by claiming that there was insufficient data to point out that a transplant for a patient in Sarkisyan’s condition would be safe and effective.

The California court agreed with Cigna’s position that the Sarkisyans’ claims regarding Cigna’s decision-making were preempted by federal ERISA law.

On April 16, 2009, us District Court for the Central District of California dismissed all of the claims against Cigna associated with the coverage determination.

In 2011, the California Nurses Association determined that Cigna denies roughly 39.6% of all claims (compared to competitors like Aetna who denied about 5.9% of all claims within the same time frame).

In August 2012, Cigna fought and lost their argument in court that ABA therapy for autistic children is “experimental”. The courts decided the therapy may be a known treatment for autistic children,

and Cigna’s arguments had no merit. As of 2011, Cigna was fighting to possess this decision reversed.

In November 2017, a lawsuit including Cigna together of the defendants was filed. The lawsuit states that Cigna engaged in activity prohibited by the mail/wire fraud implications of RICO

by paying members of the Infectious Diseases Society of America to develop clinical guidelines to not treat chronic Lyme disease. The plaintiffs are suing Cigna, alongside the IDSA and other health-insurance companies for damages.

The case has been assigned to us Judge for the Eastern District of Texas Texarkana Division Robert Schroeder. Judge Schroeder granted a jury trial, and hearings are scheduled for 2019.

Accounting and investor relations

On February 9, 2005, Cigna elected to adopt within the fourth quarter of 2004 fair value accounting for its stock options in accordance with SFAS No. 123 and to restate prior periods.

Public relations and lobbying

The UK newspaper Guardian in their Esc and Ctrl video blog about control of the web by corporations, documented an event with Nataline Sarkisyan and therefore the former vice-chairman of Cigna talking about astroturfing, the practice of making fake blogs by interested groups, e.g. insurance companies, to push claims that are profitable for the said company into media, e.g. dismissing universal health care.

Cigna spent quite $4.4 million from 2005 to 2009 on lobbying to achieve legislation that the corporate favors. This includes $720,000 spent in 2009 alone when it had 20 lobbyists at five firms performing on their behalf.

In 2008, the top of Cigna’s PR, Wendell Potter, resigned, becoming a whistleblower who gave testimony in 2009 to the U.S. Senate Committee on Commerce, Science, and Transportation in favor of reform of the health care industry.


Cigna received gold within the 2009 Gartner & 1to1 Customer Experience Excellence Award. The awards are given to the businesses that “most clearly demonstrate exemplary customer relationship strategy and an unrivaled level of excellence in delivering the customer experience”.[44]

In January 2010, Cigna received the JD Power award for customer service for all of its call centers for the fourth time during a row.

Community and civic affairs and charitable giving

Community and civic affairs and charitable giving
In 2008, the Cigna Foundation contributed $2,533,535 to charitable activities that promote wellness.

Since 1995, Cigna and its employees have contributed $22.3 million to the March of Dimes.

In July 2010, Cigna began giving each company employee eight hours of paid day off annually to volunteer with non-profit health and community service organizations.

The Salvation Army of Greater Philadelphia helped begin the program ahead of Cigna’s Philadelphia headquarters with the Christmas in July campaign.

Strategic alliances
On April 16, 2010, Cigna announced an alliance with Humana group to supply a streamlined Medicare Advantage offering through employer clients for retirees.

In November 2011, Cigna and TTK Group, an Indian business conglomerate focused on healthcare, formed a venture called Cigna TTK to develop an insurance business in India subject to obtaining government approvals

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